EAP for Small Business
Trust a fully Australian owned and run EAP for your workplace
Locally owned and small business focused — we deliver full-service wellbeing and workplace support from trusted Australian counsellors, coaches and specialists.
Are you a small to medium local business sick of paying for EAP your employees don't use?
Most EAP providers only offer counselling. Not us. Drastically increase EAP uptake in your workplace by offering your team a range of health, support and training services including Communication & Feedback Training, Financial Coaching, Counselling, Mindfulness, Nutrition and more at no extra cost.
Who It’s For
Our EAP supports small to medium-sized businesses who want to provide personal and professional guidance and support to employees with trusted practitioners across all areas of health, wellbeing and professional performance. Not just critical incidence response or counselling.
How You Benefit
Easily accessible, evidence-based and effective coaching, training and counselling services that benefit all individuals. Target nutrition, sleep, work-life balance, stress, on-the-job skills, communication, mindfulness, injury rehabilitation, mental health and more.
Why It's Better
Drastically increase employee uptake by offering so much more than counselling. Staff can see and choose their preferred practitioner and service, rather than randomnly being assigned personnel via an App. Our dedicated Australian team care and are ready to support your staff.
Trusted by
Local support with a difference
Tired of the big providers who don’t care, don’t listen and cycle through hundreds of casual clinicians? Not us. We know small business because we are small business.
We’ll take the time to get to know your team, your workplace and your challenges – with the same friendly and familiar faces servicing your people every time.
Access multi-dimensional support and training across all areas of wellbeing and performance
Counselling
For employees struggling with mental health issues, a sick loved one, addiction, trauma, personal pressures and burnout.
Workplace Skills
For employees looking to upskill, improve leadership and teamwork, as well as communication, conflict management…etc.
Financial Coaching
For employees needing guidance managing their money including reducing debt, budget management and understanding investments.
Meditation & Mindfulness
For employees looking to manage stress better, regulate emotions, prevent burnout, and improve self-awareness, focus and decision making.
Nutrition & Dietetics
For employees dealing with a chronic illness, diet-related disease or looking for individual nutrition advice to improve day-to-day energy and health.
Health Coaching
For employees wanting to play an active role in changing and better managing their lifestyle, overcoming harmful behaviour patterns and building better habits.
How it works
Flexible Packages
Pay-as-you go coverage for your entire team from only $69 per workplace p/month, or get all team members covered for 3 x 1hr sessions per year from $299 per month.
Local Booking Team
Book online or call to speak to one of our friendly local team members. No expensive apps, no overseas call centres, the same people every time.
Phone or Online
Access 1-hour confidential video or phone sessions with a practitioner of their choice across all areas of wellbeing and workplace training.
Aus-based Practitioners
Our small business local team service only small Australian workplaces. See and choose your practitioner every time. Familiar faces you’ll know and trust.
No Hidden Costs
All admin, booking or service fees plus receive custom communication materials that match the diversity of your workplace and industry.
Customisable Terms
Set your own terms. Choose how many sessions your team can access, how often and when. Get the customer service you deserve from a provider who cares.
When to use an Employee Assistance Program?
The workplace has evolved beyond 9-5; it’s become part of our identity. Our personal lives inevitably infiltrate work with hybrid working models now commonplace.
That’s why our EAP takes a holistic approach and honours the whole person when addressing common personal and professional challenges including:
➔ Managing stress & conflict
➔ Dealing with burnout & mental health issues
➔ Adjusting to new roles & responsibilities
➔ Empowering personal growth
Wellbeing Programs drive organisational growth and performance
Get access to instant mental health support and vocational training with a simple and affordable Employee Assistance Program designed specifically for small to medium sized businesses.
Promote a workplace culture where upskilling and personal development isn’t just encouraged, it’s actioned.
FAQ's
An Employee Assistance Program or EAP for short, is a confidential support and coaching program for employees and in some cases their families, who are experiencing personal or professional difficulties that are impacting their health, wellbeing and/or work performance. EAP sessions can also coach employees to set and achieve personal and professional goals, improve interpersonal skills, upskill, better handle change, and develop leadership and management qualities.
EAP’s may provide support and guidance for a wide variety of concerns including (but not limited to) mental health, relationship, health and wellbeing, financial, vocational, addiction, grief and conflict issues. EAP services are covered by the employer and usually include a minimum of 3 individual sessions.
Research shows that 95% of employees who have engaged in EAP sessions are satisfied with the experience and are less likely to take absence leave. Productivity is also shown to increase, with an expected return on investment for employers of approximately 5-10 times that of the cost of sessions.
With more than 20% of the Australian adult population suffering a mental health illness at any given time, EAP support services can be a vital resource in detecting, preventing and managing mental health issues, while improving emotional wellbeing, work-life balance and stress management. Workplaces who prioritise employee wellbeing experience less staff turnover, improved job satisfaction and lower incidences of WorkCover claims.
EAP is not only useful when employees might have challenging or difficult circumstances, but can also greatly benefit individuals who want guidance and support improving their overall quality of life, interpersonal skills and workplace skills.
For example, our Health and Performance Coach can suggest and recommend the best exercises for improved posture, strength and fitness; our Psychologist might provide a manager with communication strategies or conflict resolution tools to enhance cohesion in their team; while our Dietitian might assist an employee struggling with a nutrient deficiency improve their energy levels and focus by recommending particular foods.
*Note a Nutritionist is not qualified to provide individual medical advice. Only Accredited Practising Dietitians are legally allowed to provide individual advice in Australia. (The Wellness Workshop’s dietitians are all Accredited Practising Dietitians)
An EAP with The Wellness Workshop starts from $7.99 per employee per month or $209 per session, depending on the package you choose. Most EAP providers charge a large annual retainer—often $10,000+ per year—plus around $300 per hour for each session. Our pricing is deliberately structured to make high-quality support accessible for small and medium-sized workplaces.
Full Support Package
- From $7.99 per employee per month (teams of 500) to $19.95 per employee per month (teams up to 15)
- Each employee receives at least three sessions per year
- Includes all team communications, monthly wellbeing newsletters, admin and booking support
- Includes 10% off any workshop booking
Flex Support Package
- $209 per session
- Small monthly subscription starting at $69 per workplace per month (up to 15 employees)
- Scales depending on team size
- You only pay for sessions actually used
Both packages are transparent, flexible and designed to remove the financial barriers typically associated with EAPs—especially for small business owners.
Yes. Employees can choose the practitioner they feel most comfortable with, whether that’s a psychologist, counsellor, coach or other specialist. This flexibility improves engagement and outcomes—especially important for small teams.
Just like each individual is unique, so are their needs when it comes to EAP services. Most employees will benefit from at least 3 x sessions with a practitioner, with more complex issues such as mental illness or a personal tragedy (e.g. death of loved one) requiring more frequent sessions.
The minimum number of sessions an employee can request with The Wellness Workshop’s EAP is 2 x 1 hour sessions.
The Wellness Workshop is one of the only locally owned and run EAP providers in Australia specialising in supporting small to medium-sized businesses. Our average uptake rate amongst clients is 10 x higher than the average EAP uptake in Australia. (Average of 20% in comparison to 2% for other providers)
Founded by Managing Director Melani De Sousa, whose lived experience of five mental illnesses continues to shape each program we deliver, our approach is deeply personal, relatable, and grounded in real understanding — not just clinical theory.
Unlike larger corporate EAP providers, we prioritise genuine connection over call-centre-style services. Every employee has access to the same small team of local, qualified practitioners who provide continuity of care and fast response times. Our model is designed to make wellbeing support accessible, flexible, and human — offering personalised sessions, proactive wellbeing materials, and ongoing employer guidance that strengthens workplace culture long after each session.
Small businesses often don’t have internal HR or wellbeing teams. An EAP provides expert support on demand, helping owners manage staff wellbeing, reduce risks linked to psychosocial hazards, improve communication and keep teams functioning well—even during stressful periods.n Content
Yes. All EAP sessions and conversations are strictly confidential. Employers receive general usage reporting only, never personal details. This confidentiality helps employees feel safe accessing support early.
EAP sessions are delivered by qualified, accredited practitioners including counsellors, psychologists, coaches and allied health professionals. Employees can choose who they want to speak with to ensure the best fit.
Employees can typically access support within 24 hours. This fast turnaround is particularly important for small businesses who need immediate support during challenging times.
Yes. Managers can receive guidance on performance conversations, conflict, stress, staff concerns and psychosocial risks. This helps leaders in small businesses feel confident when navigating complex situations.
Yes. Our EAP helps workplaces address key psychosocial risks by providing access to early intervention, conflict support, stress management and confidential advice. It complements your broader WHS obligations and reduces risk exposure.
Yes. All employees covered by your plan—full-time, part-time and casual—can access the EAP whenever they need it.
Yes. We offer flexible packages designed for small and medium-sized businesses, with options for ongoing support, wellbeing workshops and additional training if needed.