Communication Skills

Want to strengthen communication and interpersonal relationships?
Foster a more collaborative work environment, reduce conflict, increase productivity and improve decision-making and leadership skills.

Communication Skills

1 hour Seminar

Resources: 2 page key learnings PDF summary

Delivery mode: Face-to-face or Virtual (MS Teams or Zoom)

Synopsis

The 1 hour Communication Skills Seminar covers the importance of effective communication skills in developing healthy interpersonal relationships both personally and in the workplace. The six factors impacting the communication process are discussed, including how messages are received differently by different types of personalities. Designed to help employees better identify and understand verbal and non-verbal communication cues and gestures, this workshop also provides a framework to structure feedback that prevents defensive or passive responses, particularly when delivering difficult feedback. A must for any type of organisation or workplace, the Communication Skills Seminar will help your team reduce misunderstandings, conflict and disengagement.

Key Learnings

What you’ll learn

  • Understand why effective communication is important in the workplace
  • Learn the types of communication and understand the difference between verbal and non-verbal cues
  • Identify the impact of non-verbal cues and actions
  • Understand the six factors impacting the communication process
  • Learn to structure effective communication and feedback
  • Use the Four-Part message to practice assertive communication

Activities

What you’ll do

  • Role play: The impact of verbal and non-verbal cues and gestures
  • The Four-Part message

2 hour Workshop

Resources: 32 page activity booklet

Delivery mode: Face-to-face or Virtual (MS Teams or Zoom)

Synopsis

The 2 hour Communication Skills Workshop covers everything in the 1 hour seminar as well as including individual and group activities specific to your workplace or industry. Participants are encouraged to use role-play activities to identify positive and negative aspects of verbal and non-verbal communication, and how this can influence individual experience and attitude. The Four-Part message is also discussed with real-time extended examples helping employees understand how to improve communication skills and feedback pertinent to their roles.

Key Learnings

What you’ll learn

  • Solidify and expand on learnings from the seminar with a focus on:
  • Understand how to structure effective communication for the type of feedback needed
  • Learn how to structure effective feedback that empowers employees, encourages productivity and promotes better performance
  • Understand the Four-Part message relative to your role, team and workplace

Activities

What you’ll do

  • Seminar activities plus:
  • The Four-Part-Message for employees, leaders and managers
  • The Four-Part-Message role play for real time situations
  • Structure feedback based on the receiver and the factors impacting their perception

Benefits

For your Team

  • Increased confidence interacting with stakeholders
  • Reduced conflict and better conflict resolution
  • Increased empathy and self-awareness
  • Better listening skills and reduced misunderstandings
  • Negotiation skills and better decision making
  • Transparent feedback across the entire organisation, both top-down and upwards from employees to management

Benefits

For your Organisation

  • Enhanced collaboration
  • Clearer instructions with transparent expectations
  • Innovation and idea sharing
  • Effective conflict management
  • Improved customer and stakeholder relationships
  • Leadership development
  • Increased productivity, performance and organisational success

Investment

Workshop Packages

Take the hassle out of workplace wellbeing with our tailored workshop packages encompassing a variety of topics targeting individual wellbeing and organisational performance

Monthly Workshops

Save 25%

Includes:

Bi-Monthly Workshops

Save 20%

Includes:

Quarterly Workshops

Save 15%

Includes:

Suitable for

Organisations/individuals who want to reduce conflict, improve teamwork, foster creativity and develop better client and customer relationships through communication skills training.

FAQS

Frequently Asked Questions

The Wellness Workshop’s range of wellbeing workshops include evidence-based workshops to improve, support and enhance individual and organisational wellbeing, performance and productivity. Every workshop is created by our team of experts, on a range of specific topics, which are carefully crafted to include proven strategies and activities that motivate and engage your team members. All workshops and seminars include professionally designed learning materials and presentations that are visually appealing and interesting, and a whole lot better than a boring PowerPoint. 

Our aim is to make things as easy and enjoyable for you and your team. In addition to beautifully designed presentation materials, workshop materials and an emotionally engaging facilitator who will get your team talking, we’ll also provide you with a custom calendar appointment and graphically designed poster you can share digitally or print out to promote your upcoming workshop. If you’re booking a virtual workshop, we’ll also set up the workshop link on Zoom or MS Teams, and give you the option of recording your workshop for $599 with unlimited use. For face-to-face workshops, your investment includes travel, set-up, pack-down and facilitation at your workplace or chosen venue. We’ll also provide all printed materials for each participant to keep.

Every team member and facilitator at The Wellness Workshop is either an allied health practitioner who currently works in the industry, is degree qualified and a member of their relevant industry body, or an accredited and certified coach who has completed a range of qualifications relevant to the subject area. We do not hire casual facilitators and pride ourselves on providing your team with highly trained, highly experienced practitioners who are legally permitted to answer specific questions relevant to each workshop topic.

Workshops are 2 or more hours in length and include time for discussion, activities and interaction with the facilitator. Participants also get the opportunity to ask more questions and explore examples that are relevant to them. All 2+ hour workshops come with beautifully designed 32-40 page participant booklets that include key learnings, activities and additional materials. Seminars are 1 hour in length and more condensed with less detail. They are suitable for organisations who might not have the opportunity to block out 2 hours for a workshop. Seminars come with 2 page PDF summaries outlining key points from the session.

Our range of wellness workshop topics focus on either improving individual wellbeing, individual productivity, organisational wellbeing or organisational productivity and performance. Some topics may cover a range of areas but most will include strategies for improving psychological, physical and/or vocational enhancement.

Of course! We work with a wide variety of public, private and non-for-profit organisations who value employee and workplace wellbeing. We’ll get to know you and your team, understand your needs and help you decide on the most suitable topics and format that fit your criteria.

Workshop and seminar pricing is based on the duration of the workshop, format of the workshop (face-to-face or virtual) and how many participants you want to include. You can also benefit from group discounts for bookings of more than 4 x workshops per year with our range of Wellbeing Programs and Workshop Package options. Workshops start from $1199 for up to 15 x employees, with opportunity to increase to as much as 299 x participants.

Recordings are available to purchase and are professionally edited by our team to include an intro, outro, music bed and editing of any non-relevant content or activity time that generally isn’t enjoyable for an individual to watch. You can purchase the unlimited use recording of your workshop for $599.

As much as hybrid workshops sound like a good idea, we’ve run hundreds of workshops over the past 6 years and can tell you they’re not. Hybrid workshops don’t allow your team members or the facilitator to move around, interact and use a range of activity methods like white-boards and break out discussions when face-to-face. Unless you have a full camera crew and microphone on each participant, face-to-face workshops are very difficult to engage in for participants dialling in online or from home. If you’re going to take the time to prioritise employees and run a workshop, why not do it right by either having a face-to-face or online session everyone can enjoy. If another provider has told you hybrid workshops are a good idea, we’d really question the emotionally engaging component of their facilitation style. 

Of course! If you don’t have a suitable workplace to run a face-to-face workshop (e.g. a factory, farm or work-site) we can book a suitable venue at one of our venue partner sites around Melbourne. Venues come with everything you need including a projector or TV screen, comfortable seating, toilets and a range of amenities.

We’re so glad you’ve asked this, because it means you’re really thinking about what’s best for your workplace and employees. The Wellness Workshop was built by our Founder, Melani De Sousa who suffered five mental illnesses over two decades. Melani’s passion, commitment and dedication to improving individual and organisational wellbeing shines through everything we do. Our Australian run and owned business team take the time to care, listen and connect with your employees. We don’t talk at you. We listen, we engage and we ask questions. We’re not in it for the profit, we’re in it for the passion. We love seeing our clients succeed and flourish. And we have no doubt that if you’re engaging us, you’re a forward thinking organisation who cares and invests in their people.

Facilitators

Founder, Mental Health Ambassador & Lived Experience Facilitator

Occupational Therapist

Registered Psychologist, Organisational Psychologist

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Communication Skills

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